About
This course is designed to take you through the guest service process in the restaurant environment, with the goal of achieving high scores on shoppers reports and restaurant ratings systems. We reverse engineer the Michelin and FORBES rating systems, combining this with the tried and true principles of some of the most successful organizations in the world. The result is a 2 hour long educational experience that outlines the steps you need to take in your restaurant to make them the best in the business.